Privacy Policy

Nokore-Solutions attaches paramount importance to protecting your privacy and personal data.

In summary: We collect only the information essential to providing our services, we never sell your data to third parties, and you retain full control over your personal information.

1. Data Controller Identity

Data controller: Nokore-Solutions
Legal structure: Corporation (incorporated in Québec, Canada)
Head office: Quebec, Canada
General contact: contact@nokore-solutions.ca

Person Responsible for Personal Information Protection (Law 25):

Nokore-Solutions – Gregory Christophe
Email: contact@nokore-solutions.ca

2. Legal Framework

This privacy policy complies with the following laws:

3. Personal Data Collected

3.1 Information We Collect

As part of our services, we may collect the following information:

3.2 Legal Basis for Processing

The processing of your personal data is based on:

4. Processing Purposes

Your personal data is collected for the following purposes:

5. Retention Period

We retain your personal data for the following periods:

6. Data Recipients

Your personal data may be communicated to the following recipients:

We never sell your data to third parties.

7. Data Security

As cybersecurity and cloud security experts, we apply industry best practices:

8. Your Rights

In accordance with Quebec and Canadian legislation, you have the following rights:

8.1 Right of Access

You may request access to your personal data that we hold.

8.2 Right to Rectification

You may request correction of inaccurate or incomplete data.

8.3 Right to Withdraw Consent

You may withdraw your consent at any time, without affecting the lawfulness of processing based on consent before withdrawal.

8.4 Right to Erasure

You may request deletion of your data in certain cases (for example, if it is no longer necessary for the purposes for which it was collected).

8.5 Right to Portability

You may receive your data in a structured, commonly used format.

8.6 Right to Object

You may object to the processing of your data for legitimate reasons.

To exercise your rights:

Contact us by email at [email protected]

We are committed to responding within a maximum period of 30 days.

9. Cookies and Similar Technologies

9.1 Types of Cookies Used

Our website may use the following types of cookies:

9.2 Cookie Management

You can manage your cookie preferences at any time via your browser settings. Refusing cookies may limit certain website features.

10. Data Transfers

Your data is primarily stored in Canada (Azure Canada Central region). In some cases, transfers to other Azure regions may be necessary to ensure redundancy and availability.

All data transfers comply with Quebec and Canadian data protection requirements, with appropriate contractual safeguards (Microsoft standard contractual clauses).

11. Use of Artificial Intelligence

As part of our artificial intelligence expertise, we wish to inform you transparently about our use of these technologies:

11.1 AI Assistance

Some communications or analyses may be assisted by artificial intelligence tools to improve the quality and efficiency of our services.

11.2 Client Data Protection

Firm commitment: No personal or confidential data is used to train public models without explicit consent.

All our AI integrations respect Privacy by Design principles and are deployed with strict governance controls.

11.3 AI Governance

Our artificial intelligence solutions are:

12. Minors

Our services are not intended for persons under 18 years of age. We do not knowingly collect personal data from children. If you believe we have collected information from a minor, please contact us immediately.

13. Policy Modifications

We reserve the right to modify this privacy policy at any time. Modifications will take effect upon publication on this page. We encourage you to consult this page regularly.

In case of substantial modification, we will inform you by email if we have your address.

14. Complaints

If you believe your data protection rights have not been respected, you may file a complaint with:

Commission d'accès à l'information du Québec (CAI)
525, boulevard René-Lévesque Est, bureau 1.20
Quebec (Quebec) G1R 5S9
Phone: 418 528-7741 or 1 888 528-7741
Website: www.cai.gouv.qc.ca

15. Contact

For any questions concerning this privacy policy or the processing of your personal data:

Person Responsible for Personal Information Protection (Law 25):
Gregory Christophe – Nokore-Solutions
Email: contact@nokore-solutions.ca